Collsion Center Estimator 

Lavery Automotive, Alliance, Ohio

We are looking for an experienced Collision Center Estimator for our growing Collision Center at Lavery Automotive.

Qualifications:

• Ability to accurately assess damage (structural, mechanical, cosmetic) through thorough visual inspection and basic testing.
• Excellent verbal and written communication to explain damage, repair plans, and costs in plain language to customers, insurers, and technicians.
• Strong customer service mindset, understanding customers are often stressed and need empathy, patience, and reassurance.
• Problem solving skills for supplementing hidden damage, negotiating with insurers, and resolving discrepancies in estimates or repair plans.
• Knowledge of major insurance protocols and can upload estimates/images that meet those standards accordingly.
• Basic understanding of shop profitability (labor rates, parts margins, cycle time, CSI) and writing estimates that are both accurate and sustainable for the business.
• I-Car or other industry training history
• Working knowledge of CCC System or CDK is a plus.
• Possess an acceptable driving record and a valid driver's license.

Responsibilities:

• Inspect and appraise customer's vehicles to determine the cost of repairs for damages that will be billed as insurance claim or customer expense
• Ensure relationships with various insurance providers as we are a direct repair center for many carriers.
• Self motivated with the ability to set and achieve targeted goals
• Strong time management to juggle multiple estimates, customer updates, supplements, and deliveries without delaying repairs.
• Ability to multitask while staying organized—tracking where each vehicle is in the process and what’s needed next (parts, insurer approval, technician notes).
• Reliable record keeping and documentation from first photo and estimate through final invoice and repair file.
• Other duties as assigned

What we have to offer:
- High performing team of skilled, efficient technicians
- Positive team environment
- Continuous investment in shop equipment, staff and training
- Health, dental, vision and life insurance offered
- 401k offered with company match
 

If you want to be part of this team, apply online or stop in with your resume. 
Ttrollio@laverychevy.com or lindsay@laverychevy.com